Returns & Exchanges

At Moon Nude, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. We are dedicated to ensuring your complete satisfaction with our curated fashion collections.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original Moon Nude packaging, ensuring all tags are attached and the garment is in its original condition.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing